General Notice

ALL OF OUR ITEMS HAVE BEEN CHECKED FOR THEIR AUTHENTICITY.

PLEASE NOTE THAT WE DO NOT ACCEPT RETURNS OR EXCHANGES UNLESS AN ITEM IS PROVED TO BE INAUTHENTIC. The burden of proof lies with the buyer.

Lou’s Closet is not a legal person and represents the sale of two individuals' pre-owned, personal belongings. Lou's Closet does therefore not trigger Directive (EU) 2019/2161.

"The Directive covers second-hand goods bought from a trader but it does not cover goods bought from a private individual (known as consumer-to-consumer transactions)."

https://www.citizensinformation.ie/en/consumer/consumer_laws/consumer_rights_in_eu.html

THANK YOU